I just came across this video (posted yesterday), where scammers are leveraging Microsoft’s legitimate support site at https://support.microsoft.com/help. This was after I received a fake Microsoft support call. Unfortunately, I didn’t have a dummy VM ready to waste their time, but glad I found out about the use of Microsoft’s site. Because Microsoft uses LogMeIn, their support site seems to just forward the code to LogMeIn to start the session.
Very glad to see another post by a site, giving good information on handling passwords, security question answers, & the recommendation to use password managers. I last had a post about this in July, when Dreamhost also put out a good article about creating strong passwords for account security. The link to that article is below as well.